Privacy Policy - Candy AI | AI Virtual Companion Platform

1. Introduction

Candy AI Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Candy AI platform, including our website and mobile applications.

By using Candy AI, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

Account information (email address, username, password)
Profile information you provide (preferences, interests, customization data)
Payment information (processed securely by third-party providers)
Communication data (messages, feedback, support requests)

2.2 Usage Data

We automatically collect information about your interactions with Candy AI, including:

Device information (IP address, browser type, operating system)
Usage patterns (features used, time spent, preferences)
Conversation data (to improve AI responses and personalization)
Cookies and similar tracking technologies

3. How We Use Your Information

To provide and maintain our AI companion services
To personalize your AI companion experience
To improve and train our AI models
To process payments and subscriptions
To communicate with you about updates and support
To ensure platform security and prevent fraud
To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information. These include encryption, access controls, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services

We may use third-party service providers to:

Process payments (Stripe, PayPal, etc.)
Host our services and store data
Analyze usage patterns and improve services
Send communications and notifications

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

6. Data Retention

We retain your personal information only for as long as necessary to:

Provide services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request deletion of your data by contacting our support team.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal information
Right to correct inaccurate data
Right to delete your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent

8. Children's Privacy

Candy AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.